Horizontal Lines Across the Image (Banding)

When you look at the image you have printed, there are horizontal lines across the image. Shown below is an example of what you might see if you have this problem:

1. Check that the appropriate print quality settings are being used and reprint the image. Refer to Choosing the Correct Print Quality Settings for further information.

2. If not already done so, recover the Printheads (Ink Menu / Printheads / Recover Printheads) and reprint the image with the same settings as before.

3. Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Productivity Gloss.

4. If the problem continues, Refer to the Advanced Banding Troubleshooting for Experts section to troubleshoot the problem further.