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Print Smudges when Touched

Description of problem

The black ink pigment can smudge when touched by a finger or a pen. This is particularly noticeable on the following materials:
  • Vellum.
  • Translucent Bond.
  • Films.
  • Productivity Photo Paper.
  • Natural Tracing Paper.
To reduce the smudging, try the following:
1. Make sure the environment is not too humid for the Printer.
2. Change pure black objects in the image to a dark color (e.g. dark brown) so that they will be printed with the colored inks instead of the Black ink.
3. HP Heavyweight Coated Paper should be used instead.
4. Increase the drying time through the Front Panel (Ink Menu/Drying Options/Drying Time).
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