Image is Completely Blank

If a file is sent to the Printer and the image comes out completely blank, this is probably because the incorrect Graphic Language has been selected. Try the following to resolve the problem:

1. If the Front Panel graphic language setting is set to Automatic, try choosing a setting specific to the current requirement (e.g. Select PostScript for a PostScript file).

2. Send the file again to see if the problem is now resolved.

If the problem continues, then try the following:

1. If the Front Panel graphic language setting is not set to Automatic, then set it to Automatic so that the Printer can determine which type file it is receiving.

2. Select HP-GL/2 if PostScript files are not being used and if image position problems or timing problems have been experienced in the past.

3. Select TIFF, JPEG, PDF or CALS G4 only if the file of the appropriate type is sent directly to the Printer without going through a Printer driver. This is normally done only from the Embedded Web Server (EWS), in which case the language setting is done by the EWS and does not need to be done manually.