Output Only Contains a Partial Print

If the output that was expected only contains a partial image, then try the following to resolve the problem:

1. Was the Cancel key pressed before all the data was received by the Printer? If so, send the file again and make sure that the Cancel key is not pressed.

2. The I/O Timeout setting may be too short. Increase the I/O timeout setting (Setup Menu/I/O Setup/IO Timeout) and then send the file again.

3. There might be a problem between the Printer and Computer. Check the cable between the computer and the Printer to make sure it is not damaged and is connected correctly.

4. Make sure that the software settings are correct for the current page size (e.g. long-axis prints).

5. If network software is being used, make sure it has not timed out.