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VLS in First 3 Meters after a Media Load

Description of problem

In order to ensure that the user can load the media into the Printer with an acceptable success rate, the Printer allows the media to be loaded with a certain level of skew. This initial skew gets automatically corrected as the media is advanced: there is a transition area where the media rotates until the skew gets corrected and the paper stabilizes. The media rotation in the transition zone is what actually creates the vertical line straightness problem.

Corrective Action

1. Make sure that the media is loaded as straight as possible. Use the blue line of the Print Platen to align the edge of the media correctly.
An alternative way of loading media is to align the media with the end of the overdrive. This way media waste will be minimized and it will also reduce media load problems.
2. Check that the appropriate print quality settings are being used. Refer to Choosing the Correct Print Quality Settings for further information..
3. Roll paper usually gives better vertical lines than a single sheet of the same type of paper. If sheet paper must be used, then it is recommended to use the Best print quality setting.
4. Try using a heavier paper type, such as HP Heavyweight Coated Paper or HP Productivity Gloss.
5. Align the Printheads (Ink Menu/Printheads/Align Printheads).
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