System Error Codes consist of 4 digits which explain which component/system
is failing and what action should be taken to resolve the problem.
|
Code |
Component/System |
| 01 |
Main PCA/Electronics Module |
| 02 |
Carriage/Carriage PCA |
| 03 |
Power Supply Unit |
| 04 |
Network Card |
| 05 |
Formatter |
| 06 |
Hard Disk Drive |
| 07 |
Interconnect PCA |
| 08 |
Front Panel |
| 11 |
Trailing Cable |
| 12 |
Carriage Flex Circuit |
| 17 |
Interconnect Cable |
| 21 |
Service Station |
| 22 |
Ink Supply Station |
| 23 |
Pressure System (APS) |
| 24 |
Ink Delivery System |
| 25 |
Spittoon |
| 31 |
Cutter |
| 32 |
Take-up Reel |
| 33 |
Sheet Feeder |
| 34 |
Dryer/Blower |
| 41 |
Paper-Axis Motor |
| 42 |
Scan-Axis Motor |
| 43 |
Vacuum Fan |
| 44 |
Aerosol fan |
| 51 |
Window Sensor |
| 52 |
Drop Detector |
| 53 |
Media Sensor |
| 54 |
Pinch-Arm Sensor |
| 55 |
Line Sensor |
| 56 |
Drive Roller Encoder Sensor |
| 57 |
Ink Leak Detector |
| 58 |
Color Sensor |
| 59 |
Media Type Sensor |
| 61 |
Language Interpreting |
| 62 |
Input/Output through Parallel
Port |
| 63 |
Input/Output through Network
Card |
| 64 |
Input/Output through USB
Port |
| 65 |
Input/Output |
| 71 |
Memory Management |
| 72 |
Generic Firmware |
| 73 |
Servo |
| 79 |
Assertion |
| 81 |
Media Advance |
| 82 |
Media Cut |
| 83 |
Single-Sheet Feeding |
| 84 |
Roll Feeding |
| 85 |
Media-Axis Encoder Reading |
| 86 |
Carriage Movement |
| 87 |
Scan-Axis Encoder Reading |
| 91 |
Printhead Firing |
| 92 |
Servicing |
| 93 |
Ink Pumping |
|
Code |
Recovery Action |
Response |
| 00 |
Replace |
Possible
for customer to perform action |
| 01 |
Reseat/Reconnect/Clean/Adjust
(manually) |
| 02 |
Calibrate/Adjust (using
Automatic Process) |
| 03 |
Power OFF |
| 04 |
Upgrade System Firmware |
| 05 |
Upgrade Driver |
| 06 |
Add Accessory |
| 07 |
Escalate |
| 08 |
Send Plot Again |
| 09 |
Wrong Part Installed |
| 10 |
Replace |
On-Site
visit required |
| 11 |
Reseat/Reconnect/Clean/Adjust
(manually) |
| 12 |
Calibrate/Adjust (using
Automatic Process) |
| 13 |
Power OFF |
| 14 |
Upgrade System Firmware |
| 15 |
Upgrade Driver |
| 16 |
Add Accessory |
| 17 |
Escalate |
| 18 |
Send Plot Again |
| 19 |
Wrong Part Installed |
