There are two circumstances under which
you may need to replace a Printhead:
The Printer has detected that the Printhead is faulty or is of
the wrong model type.
During the Printhead Alignment or Troubleshooting
procedure the Printhead could not be recovered and the customer
thinks that the Print Quality is not good enough.
Also, you should remove the Printheads if the Printer needs to be
transported to another location.
If the Printer detects that a Printhead needs replacing, you will
see the message:
with five icons (explained below), referring from left to right
to the Cyan (•), Black (•),
Magenta (•) and Yellow (•)
Ink Cartridges.
The icons may be any of the following:
The Printhead is OK;
Empty box flashing; the Printhead is missing,
and the correct one must be inserted;
Flashing cross; the Printhead is faulty
or is of the wrong model type; Reseat the Printhead
and check if the problem is resolved. If not, replace the Printhead.
Exclamation Mark; the Printer has determined
that one of the Printheads has worn out and should be replaced; Replace
the Printhead (the user can still decide if the Print Quality is good
enough for them).
Question Mark; one of the Printheads has
experienced a problem but the Printer does not know which one it is.
Refer to See Printhead Error (unknown) message. When this message
appears, one of the Printheads has experienced a problem but the Printer
does not know which one it is.Refer to »
determine which Printhead has
failed.
