Printhead Error Codes consist of 4 digits which explain whether
a Printhead is In or Out of Warranty and what problem has caused
the Printhead to fail.
The following table explains the first 2 digits
of the Printhead Error Code:
Code
Explanation
00
Black Printhead In Warranty
01
Magenta Printhead In Warranty
02
Cyan Printhead In Warranty
03
Yellow Printhead In Warranty
10
Black Printhead Out of
Warranty
11
Magenta Printhead Out of
Warranty
12
Cyan Printhead Out of Warranty
13
Yellow Printhead Out of
Warranty
The following table explains the last 2 digits of the Printhead
Error Code:
Printhead Thermal Error - Replace faulty
Printhead; if the problem continues, replace Carriage Assembly.
10 to 17
Printhead Electrical Error - Clean Carriage
and Printhead flex circuit, replace the faulty Printhead, check
the other Printheads; if the problem continues, replace Carriage
Assembly.
18 to 24
Printhead Thermal Error - Replace faulty Printhead;
if the problem continues, replace Carriage Assembly.
30 to 33
Printhead Electrical Error - Clean Carriage
and Printhead flex circuit, replace the faulty Printhead, check
the other Printheads; if the problem continues, replace Carriage
Assembly.
