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Banding due to Ink Cartridge replacement while printing

   

A user has removed the Ink Cartridge while the Printer was printing, which has caused the Printer to stop. If the user does not replace the Ink Cartridge immediately, when the Printer starts to print again, a band will appear in the position where the printing restarted. This is because the wet ink interacts with the dried ink on the media causing the band to appear. To solve the problem, try the following:

 

-Do NOT remove the Ink Cartridge while the Printer is Printing. Only replace/remove Ink Cartridges in between Prints.
-If the Ink Cartridge was replaced due to the "Empty" status on the Front Panel, then advise the customer to replace the Ink Cartridge when the "Very Low" status is showing on the Front Panel.

 
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