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Magenta Bleeding on HP Photo Imaging Gloss when using the Take-Up Reel

   

Under high humidity conditions (approx. >70%) this media reduces its capacity to absorb Magenta because of this color's particular characteristics. When an area fill with magenta is printed and then rolled onto the Take-Up Reel the ink that is not completely dry moves laterally on the media. To solve the problem, try the following:

 

-Reduce the level of humidity (<70%) that the Printer is working in. To find the humidity level, print the Service Configuration Print (Printer Setup Menu / Utilities / Test prints / Service config).
-Increase the Dry Time using the Front Panel (Refer to the User's Guide).
-Do not use the Take-Up Reel or Bin for this media when humidity levels are high.

 
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