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Turn Drive Roller
   
 

PHONE SUPPORT

The purpose of this Service Utility is to rotate the Overdrive, Drive Roller and Roller Mark in order to clean them.

   
  NOTE: Remove the media before performing this operation. If media is detected, the message below is displayed.
 

Perform the Turn Drive Roller utility as follows:

 

1. Lift the Window on the printer and deactivate the Window Sensor by inserting a pencil in the Sensor slot on the top of the Right Trim.

2. In the Service Utilities submenu, scroll to "Turn DRIVE ROLLER" and press Enter.

3. Once the utility starts, the Drive Roller will begin to turn slowly and the following message will be displayed. Everytime the Drive Roller completes a turn, the counter will increase by one.

4. If you want to stop the Drive Roller from turning, press Cancel and the following message will appear on the front panel. Press Enter if you want to return to the Service Utility menu or press Back if you want to continue turning the Drive Roller.

   
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