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Entering the Service Calibrations Menu
   

1. Once the message "Ready" is displayed on the front-panel, scroll to the "Printer Setup Options" icon and press the Enter key.
 
ON-SITE REPAIR


For On-Site Engineers accessing the complete list of Service Calibrations

a. Once inside the "Printer Setup Options" menu, use the Arrow keys to scroll to the "Utilities" menu and press the Enter key.

b. Once inside the "Utilities" Menu, press the following key combination to access the complete list of Service Calibrations menus.

 
PHONE SUPPORT


For Call Agents requesting the User to access a limited number of Service Calibrations

a. Once inside the "Printer Setup Options" menu and the "Device setup" menu is highlighted, press the following key combination:
 

2. The message below is displayed. Select Yes to continue.

3. You are now in the Service Menu. Use the Arrow keys to scroll to the "Service Calibrations" menu and press the Enter key.

4. Use the Arrow keys to scroll through the "Service Calibrations" selections. Press the Enter key to begin a specific operation when the Service Calibration required is highlighted.

5. Press the Enter key to begin a specific operation when the required Service Test is highlighted.

If your Firmware does not support Service Tests, the following message is displayed. You should press Enter to exit. If you need the Service Tests, download the latest Firmware and repeat the whole procedure to enter the Service Tests menu.
 
  NOTE: If the Printer is not used for 3 minutes, the Printer exits the Service Calibrations Menu and you must repeat the above steps to enter Service Calibrations again.
  NOTE: In some cases a quick press of a button may not be recognized by the Printer. When pressing a button, be sure to press it deliberately and all the way to the bottom of its travel.
  NOTE: If the Printer hangs up during an operation, switch the Printer OFF and restart from step 1.
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