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Calibration Error Codes
refer to both User and Service Calibrations and include their descriptions
and recommended corrective actions. If a code can only be obtained
for either Service or User Calibrations, the code will be followed
by (User) or (Service).
Calibration error codes consist of a four digit number [XXXX].
You may get up to a maximum of three error codes for a single calibration.
Only try one recommended corrective action at a time and retry the
Calibration to check if the error code has disappeared.
PHONE SUPPORT
If a problem persists, a Call Agent can try and troubleshoot the
problem by requesting the Calibration Error Code from the Customer
via the phone. Using this process, it can be determined whether
the Printer requires any on-site maintenance.
If you have an error code which is not documented in this Service
Manual or you have an error which you cannot resolve, then report
the error to the HP Response Center or the nearest HP Support Office.
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