1. Make sure you have A1/D-size (24inches) media loaded (not clear film, vellum or tracing paper).

2. Go to the Printer submenu and press Enter.

3. Go to Utilities/Calibrations/Printhead Alignment. Please wait as the process of aligning the Printheads takes a few minutes.

4.Reprint the image you were attempting to print before (in the same mode) to see if the problem still exists.