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Printed surface smearing roll (DesignJet 5000 Series Only)
   

As the media is printed and the image is coming out from the Printer, the natural curl of the media causes it to rub against the roll of media installed in the Printer. This causes image smearing. In addition to this, if the exiting media sticks against the roll, because the ink is not dry or because of static (some Polyester films get electrostatically charged) it could cause the media to reenter into the Printer.

 

1. Make sure that the media deflectors are installed onto the Printer. The increased distance between the roll and the exiting media reduces the probability of having both surfaces being attracted (and smears).
 
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