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Enrichment Issue
   

Issues Description

There can be some light color area fills that have two different (but related) image quality issues at the border:

 

1. The initial part of the area fill has a grading from white to the regular color of the area fill
(~ 2-4mm high x 0-10mm long)

2. After this first grading, it may show a border darker than the rest of the area fill, creating another type of grading, which is shorter, but can appear along the entire border.

 

See the following image to better understand the explanation:

As it will be explained, both issues are related and have similarities:

 
  -The appearance of the issue depends highly on the selected printmode (MaxQuality, Productivity or MaxSpeed) and the medium and ink type loaded into the printer.
-The darker border issue may show along the entire border, or appear in some determined locations and disappear in others.
-The direction of this grading is always in the printing direction.
-This problem shows up much more in composite light colors and unidirectional printmodes (when the printer lays ink only when the carriage moves in one direction).
 

See the following image:


 
 

Cause:

Before going to the root cause, we have to understand two main concepts of the inkjet technology:

 
1. The dye ink is made by a liquid and pigments (which, in fact, delivers the color to the ink).
2. This ink is contained on the printhead nozzles.
3. An internal heating process eject the drops of ink that are delivered though these nozzles.
 

Therefore, during the normal printing process, the printer is firing the drops of ink over the media by heating the ink that is contained on the nozzles.

The cause of the issues is that, when the nozzles are on the resting state for some time, the liquid of the ink evaporates. We have two different cases:

 
 

1. If the resting state is not very long, the water of the ink only evaporates partially, which leaves the ink on the nozzle with more pigments. Therefore, the initial drops ejected from those nozzles will be darker (they have more pigment) than the following ones. This leads to the second issue (darker border). If we take the previous example, we will observe that the parts of the border which are darker corresponds to the parts which have not printed for some time.

If we magnify the error you will see that the darker part (which is not printing) has darker drops, because of the initial excess of pigments.

2. If the resting state is maintained longer, the water of the ink evaporates almost completely, which blocks the nozzle from a small amount of time while it is refilled with fresh ink.

 
 

Workarounds

This image quality problem is a product limitation. So, it has NO solution. Anyway, due to the limited cases where the problem could appear, large amounts of complaints are not expected.

If any customer complains about this problem, provide the following workarounds:

 
-Rotate the image. Remember that this problem only appears on the scan-axis direction when there are light colors are fills in the borders. By rotating the image, you may avoid this type of colors in the scan-axis direction.
-If using a RIP, print in bi-directional print-mode.
-Circle the print with a black frame that will stabilize the printheads before doing the print.
 
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