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Firmware Upgrade
   

This section explains how to perform the System Software (Firmware) Upgrade and the Internal Demo Prints Upgrade (Only for the PostScript Printer) when they are required. There are 3 ways of upgrading the System Software:
 
1. Downloading the Firmware from the DesignJet Online Website http://www.designjet.hp.com.
2. Using the Firmware Upgrade CD (See part number on Page 7-58).
3. Replacing the Hard Disk Drive (HDD).
 
  NOTE: Only replace the HDD when there is an actual hardware problem with the HDD. The HDD should NOT be replaced solely for the purpose of upgrading the Firmware.
 

Downloading the Firmware from the DesignJet Online Website You can check for newer releases of the firmware at the Hewlett- Packard DesignJet Online Web site at http://www.designjet.hp.com. Select the Technical Support link and select the product.

 
  5000 SERIES ONLY: When you download Firmware from this site, it is supplied with
a utility called "DesignJet System Maintenance", to simplify the process of upgrading Printer Firmware and media profiles. For a detailed description of the Utility, refer to the System Maintenance Utility documentation.
  5500 SERIES ONLY: Use the download utility inside the internal webserver.
  NOTE: To troubleshoot Firmware Upgrade problems, refer to the DesignJet System Maintenance Utility documentation or, for I/O Card configuration problems, the LAN Card documentation.
 

Using the Firmware Upgrade CD

Upgrading the Firmware using the Firmware Upgrade CD is the fastest and easiest method. If possible, always use this method since downloading the Firmware from the website could take a long time because of the size of the files.

 
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