This utility helps maintain proper operation of all nozzles in the printheads. This is only recommended if you are experiencing problems with print quality such as banding.

Three levels of recovery are available: soft, medium and hard. As a first step, the soft recovery should be used. If you still experience the same image problems, then select medium. Hard recovery should only be used as a last resort.

Before recovering the printheads, first check the maximum recovery level already performed on the printheads. If hard level (Recovery Level 3) has already been performed, then do not try performing hard level again. The Maximum Recovery Level can be seen on the Printer Information page in the "Printhead History" section.

Perform the Printhead Recover as follows:

1. Depending on the Recovery level, hold the power button down and then press:

» For level 1 (soft) - the cancel button twice.
» For level 2 (medium) - the cancel button twice and the resume button once.
» For level 3 (hard) - the cancel button twice and the resume button twice.