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hp designjet 500/800 series printers
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» Obtaining Ink Printhead Information
To get information on the Printheads press the or key until the front panel displays the Ink Menu. Press the Enter key.

Press the or key until the front panel highlights Information. Press the Enter key.

Press the or key until the front panel highlights Printheads. Press the Enter key.

Press the or key until the front panel highlights the color that you want to see information on. Press the Enter key.

The front panel displays information on the selected Printhead.

The information displayed is:

The Model of the Printhead (HP No.11 is recommended).
Whether the Printhead is In Warranty or Out of Warranty.
Status of the Printhead (whether it is inserted, faulty, worn out or unknown).
Printhead Error Code (if Printhead is faulty) Refer to » Printhead Error Codes.
The action required depending on the status of the Printhead.
The end of warranty date of the Printhead.
The Serial Number of the Printhead.
How much ink has been consumed by the printhead. Note: It is possible for a Printhead to consume more than one Ink Cartridge. Also the % indicates the percentage over the expected life of the Printhead BUT a Printhead may last more than 100%.
Whether the Printhead Alignment has been performed since the last Printhead replacement.
Whether Color Calibration has been performed since the last Printhead replacement.
Whether a Paper Jam was ever detected while this particular Printhead was installed.

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