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» Printhead History Utility

The Printhead History utility contains information on the last 5 set of Printheads installed in the Printer. The purpose of this information is to:

Determine whether the Printer is causing repetitive problems to the Printheads Refer to » Is the Printer Causing Repetitive Printhead Problems?.
Determine whether the Customer is replacing the Printheads too early without trying to perform any recovery actions Refer to » Is the User Replacing the Printheads too Early?.

The information that is stored for each Printhead is:

How much ink was consumed when the Printhead was replaced.
How long the Printhead was installed in the Printer.
Whether the Printhead was in or out of warranty when it was removed.
Whether the Printhead experienced a paper crash.
Whether the Customer performed the right level of Printhead recovery (Troubleshooting procedure) before replacing a Printhead.
The date when the Printhead was removed from the printer.
The reported Error Code (if any).
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