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» Accessing the Printhead History Utility

1. Press the or key until the front panel displays the Setup Menu. Press the Enter key.

2. Press the or key until the front panel highlights Log. Press the Enter key.

3. Press the or key until the front panel highlights Printheads. Press the Enter key.



4. Press the or key until the front panel highlights the color that you want to see information on. Press the Enter key.



5. The front panel displays the history of the last 5 Printheads of the selected color (use the arrow keys to scroll through the complete list). Press the or key until the front panel highlights the item number that you want to see information on. Press the Enter key.



The status displayed for the last 5 Printheads could be any of the following:

Installed - OK: A Printhead is currently installed in the Printer and no error is detected.
Installed - Err xxxx: A Printhead is currently installed in the Printer and an error has been detected. For Printhead error codes, refer to » Printhead Error Codes.
Installed - Unknown: The status of the installed Printhead is unknown.
Removed - OK: The Printhead was replaced correctly after the minimum life expectancy of the Printhead was reached, without any error being reported.
Removed - too early: The Printhead was replaced before the minimum life expectancy of the Printhead was reached and without any error being reported.
Removed - Unknown: The status of the replaced Printhead was unknown.
Removed - Err xxxx: The printhead was replaced after being marked with an error code. For Printhead Error Codes, refer to » Printhead Error Codes.

6. The front panel displays information on the selected item.

The information displayed is:

The amount of ink the Printhead has consumed.
The number of days the Printhead has been installed in the Printer.
A code indicating whether Printhead recovery (Troubleshooting procedure) has been performed or not:

0 indicates that the Printhead recovery was never performed.
1 indicates that a Level 1 (soft) recovery was performed.
2 indicates that a Level 2 (medium) recovery was performed.
3 indicates that a Level 3 (hard) recovery was performed. 3 is the maximum recovery level that the Printer can perform before asking the customer to replace the Printhead.

The reported Error Code (if any).
The date the Printhead was removed from the Printer.

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