The purpose of this test is to verify the operation of the Ink
Supply Station. A failure of the out-of-ink sensors or the springs
in the Ink Supply Station will eventually damage the Printheads
because the Printer will try to pump ink from an empty Ink Cartridge
stall, which will cause the Printhead to dry-fire.
NOTE: This Service Test can be performed by the End User
with the guidance of a HP Support person via the phone.
WARNING: IF POSSIBLE ALWAYS
PERFORM THIS TEST BEFORE REPLACING THE INK SUPPLY STATION. IF THIS
TEST PASSES, DO NOT REPLACE THE INK SUPPLY STATION.
Perform the Ink Supply Station test as follows:
1. In the Service Tests submenu, scroll to "Ink Supply Station"
and press Enter.
2. Once the test starts, the following message will appear on
the Front Panel. Open the Ink Cartridge door and remove ALL the
Ink Cartridges:
3. Once all the Ink Cartridges are removed the Printer will check
the Ink Supply Station. During this short period, the following
message will be displayed:
4. If the Printer detects all the out-of-ink
signals, the Ink Supply Station has passed the test and the following
message will appear on the Front Panel:
WARNING: IF THIS TEST PASSES,
DO NOT REPLACE THE INK SUPPLY STATION.
5. If the Printer does not detect all the out-of-ink signals then
the Ink Supply Station must be faulty and the following message
will appear on the Front Panel:
In this case, to resolve the problem, try the following:
