you are here: welcome  how do I...?  maintenance proceduresSkip site-wide navigation link group

external link to hewlett-packard home external link to hewlett-packard products and services external link to hewlett-packard support external link to hewlett-packard how to buy
spacerhp logo - inventspacer
hp designjet scanner 4200
how do I...?
the problem is...
tell me about...
alphabetical index
hp designjet online
spacerfollow this link to top of page

End of site-wide navigation link group

how do I... maintenance procedures

Maintenance procedures should all be performed in a single maintenance session, starting with Cleaning the scan area and ending with Camera alignment and calibration.

The scanner maintenance procedure should be performed once per month.

cleaning the scan area
  1. Turn the scanner power off.

power off scanner

  1. Disconnect the scanner power cable.

remove scanner power cable

  1. Open the scanner cover.

Place your fingers just inside the insertion slot and flip the cover upwards to expose the scan area.

lift cover

  1. Remove the pressure platen.

Press down on the platen as you pull the left and right sliders towards the scanner's center until the metal safety buttons on each side of the scanner, pop up.

pull sliders to release platen

  1. Use the two handles to lift out the pressure platen as soon as you feel the sliders disengage.

lift out platen

  1. Gently wipe the glass plate.

Caution: do not use abrasives, acetone, benzene or fluids that contain these chemicals. Do not spray liquids directly onto the scanner glass plate or anywhere else in the scanner.

  1. Clean the glass with a lint-free cloth and a mild, streak-free, glass cleaner.

clean glass with cloth

  1. Dry the glass completely using a separate clean, dry lint-free cloth like the one provided with the maintenance kit.

dry the glass

The white scanning area background platen is on the backside of the pressure platen you removed.

  1. Turn the pressure platen, that was removed in step 4, upside down.

turn platen upside down

  1. Clean the white platen.

Caution: do not use abrasives, acetone, benzene or fluids that contain these chemicals.

  1. Wipe the white metal area with a lint-free cloth and a mild, streak-free, glass cleaner.

clean white platen

  1. Clean the platen rollers.

Caution: do not use abrasives, acetone, benzene or fluids that contain these chemicals.

  1. Wipe the rollers with a lint-free cloth and a mild, streak-free, glass cleaner.

clean platen rollers

  1. Dry the platen and rollers completely using a separate clean, dry lint-free cloth.

dry platen and rollers

  1. Replace the pressure platen.
  1. Lift the pressure platen into its original position.
  1. Press down on the metal safety buttons to let the two sliders move back and lock the platen into place.

re-insert pressure platen

  1. Close the scanner cover.

close the scanner cover

Now continue with the Camera alignment and calibration procedure.

camera alignment and calibration

Before you align and calibrate the cameras, make sure that you have gone through the first process in scanner maintenance: cleaning the scan area. An unclean scanning area will give you imprecise calibration results.

Camera alignment and calibration is a fully automatic process that you only need to activate through the wizard and then leave to run on its own.

  1. Connect the scanner power cable.

scanner power connection

  1. Power ON the scanner.

The scanner should be warm. Make sure that the scanner has been turned on for at least one hour prior to camera alignment and calibration. Slight light intensity changes and camera shifting can occur just after turning the scanner on and the warm-up time will ensure that light conditions and camera heights have stabilized.

power on scanner

  1. Select the Setup tab.
setup tab selection
  1. Press the Scan Options button.

scanner setup dialog

  1. Press the Scanner Maintenance button to start the Scanner Maintenance wizard.

The maintenance wizard will guide you step by step through the whole maintenance process: Camera Alignment, Stitching, and Calibration.

  1. Insert the Maintenance Sheet that came with your system.
maintenance sheet

The wizard will ask you to insert the Maintenance Sheet that came with your scanner. The sheet's printed side must be inserted face down. Align the midpoint arrow with the scanner's midpoint arrow and feed the sheet into the scanner.

  1. When maintenance is completed, remove the Maintenance Sheet from the scanner and return it to its protective cover and then place it in the storage folder. Store the folder in a dry place and out of direct light.

See also:

...tell me about scanner maintenance

printing icon printing instructions printing instructions legal information legal information