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Scan-Axis Calibration
   

PHONE SUPPORT

The purpose of this Service Calibration is to calibrate the Printhead in relation to the media and the Platen Assembly. This Calibration also allows you to calibrate the Line Sensor and define the Line Sensor ID.
The Scan-Axis Calibration performs the following:
 

-Line Sensor to calibrate the intensity of the Line Sensor in the Carriage PCA.
-Printhead to Media Spacing.

 
  NOTE: If you get an error code, refer to Calibration Error Codes for its description and resolution.
  NOTE: To perform this Service Calibration for a specific LED in the Line Sensor, the Line Sensor identifier (ID) is required. The Line Sensor identifier is indicated on the label on the side of the Line Sensor Assembly on the right side of the Carriage. If you do not specify a correct value, the Printer will use default values for the calibration. For the 5000 Series use the ID: 00 and for the 5500 Series use the ID: 20.
 

Perform Scan-Axis Calibration whenever:
 

-Carriage is disassembled or replaced.
-Encoder strip is disassembled or replaced.
-Center platen is disassembled or replaced.

 
  NOTE: To perform this Calibration, make sure you load white medium that is the full width of the Printer.
 
 

Perform the Scan-Axis Calibration as follows:

   

1. In the Service Calibrations submenu, scroll to "2.1 Scan axis" and press Enter.

If the Media loaded is not the right size, the following message is displayed. Press Enter to exit. Load the correct media and repeat the procedure.

2. If the correct media is loaded, the following message is displayed. Press Enter to confirm or Back to return to the Service Calibrations menu.

3. When the following message is displayed, you will need to enter the Line Sensor id.

   
  NOTE: The Line Sensor Id. is a two digit figure in a 01 - 99 range which can be located on the label on the side of the Line Sensor Assembly on the right side of the Carriage. For the 5000 Series use the ID: 00 and for the 5500 Series use the ID: 20.

 

To insert a number use the UP and DOWN keys to scroll through a list of characters in the following ranges: 1...9 and (Backspace) to delete a character previously confirmed using the Enter key. After selecting the first digit, press Enter to insert the second digit. Press Enter to continue when both digits have been entered.

If the Line Sensor ID is not indicated on the Line Sensor, use the default value which is "0".

4. When you have inserted the Line Sensor Id. the message below is displayed. Press Enter to confirm the number and continue the calibration or Back to modify the number.

5. If you do not insert correct values the message below is displayed. Press Enter to continue the calibration using default values.

   
  NOTE: If Scan Axis Calibration is performed without inserting the correct Line Sensor Id., each time the user performs a Color Calibration, a continuable System Error will be reported (See System Error Codes).

 

6. Once the media is detected, the Calibration starts and the following message is displayed:

During this stage the Printer will print the following pattern.

7. The Printer then performs the Printhead to media spacing calibration and displays the following message:

During this stage the Printer will print the following pattern.

8. On successfully completing the Calibration, the following message is displayed:

9. Press Back to return to the Service Calibrations menu.
If the Calibration fails the following message is displayed. Press Enter to continue.
   
  NOTE: Refer to Calibration Error Codes to troubleshoot error codes.
  NOTE: After the Calibration has been performed, print the Service Configuration print to be sure that it has correctly been stored in the EEROM. For information on the Service Config Print.
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