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Problems with
Vacuum |
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If you have problems loading either
Roll or Sheet Media, then there could be a problem with the Vacuum
Fan or Booster Fan. To verify if there really is a problem with
Vacuum, try the following: |
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1. With the Printer
ON, open the Window of the Printer and place a sheet of HP High
Gloss Photo Paper (must be D-Size), aligned with the blue lines
on the Center Platen. If the Vacuum holds the sheet in place, and
then loads it correctly, then the Fans function correctly. If the
Vacuum does not hold the sheet in place (no suction), then try the
following:
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-Check that the holes in the Center Platen are
NOT blocked.
-Clean the Overdrive using the Platen Cleaning Utility (See Cleaning
the Platen).
-Check that the Vacuum and Booster Fans are installed correctly.
-Replace the Vacuum
Fan.
-Replace the Booster
Fan. |
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2. If the Vacuum held
the sheet in place, but couldn't correctly load it, then there could
be a problem with the Overdrive. In this case, replace the Center
Platen Assembly. |
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