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Scan Axis Test
   

PHONE SUPPORT

The purpose of this test is to verify:

 

-Carriage movement along the Printer axis.
-Scan-Axis motor.

 

This test measures the maximum and the average current required to move the Scan Axis parts in order to verify if parts are moving freely or not.

Perform the Scan Axis Test as follows:

1. In the "3 Service Tests" menu, scroll to "3.1 Scan Axis" and press Enter.

2. The test will start and the following message will appear on the front panel as the test is performed.

3. When the test has completed, the Maximum and Average Pulse Modulation Values are displayed for each direction (left and right). Press Enter to return to the Service Tests menu.

 

NOTE: Report the values to the nearest HP Response Center or HP Support Office to determine whether values are within the accepted range.

When reporting the values, have the following information ready:

 

-Model and Serial Number of the Printer.
-All values reported in the test.
-The Service Configuration Print.

 

If values are not within the accepted ranges, turn the Printer OFF and perform the following steps and repeat the test after each one:

1. Clean the Slider Rods and Apply Oil along the complete axis of the Slider Rods using the content of the Users Maintenance Kit.

2. Check the Encoder Strip and clean it if it is dirty.

3. Replace the Scan-Axis Motor.

4. Check the Carriage Belt for excessive wear. If necessary, replace the Carriage Belt (See Carriage Assembly and Belt).

   
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