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hp designjet 4000 series printers
» ink supplies troubleshooting
» Ink Supplies
» Ink Cartridges
» Printheads
» Printhead Cleaners
» General Information
» General Precautions
» Priming the Ink System
» When Should You Replace the Ink Supplies?
» Obtaining Ink Cartridge Information
» Obtaining Printhead Information
» Ink Cartridge Status Messages
» Ink Cartridge Status While Printing
» Ink Cartridge Status While Replacing
» Printhead Status Messages While Printing
» Printhead Status Messages While Replacing
» Printhead Cleaner Status Messages While Printing
» Printhead Cleaner Status Messages While Replacing
» Summary of Solving Ink Supplies Problems
» Printhead Error Codes
» Carriage Interconnect Wiper
» Warranty Information for Ink Supplies
» Warranty Information for Printheads
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Obtaining Printhead Information

1. Scroll to the Ink Menu icon and press Enter.
2. In the Ink Menu submenu, scroll to "Printheads" and press Enter.
3. In the Printheads submenu, scroll to "Printhead information" and press Enter.
4. In the Printhead Information submenu, scroll to the Printhead that you want information on and press Enter.
5. The front panel displays information on the selected printhead.
The information supplied is:
  • The make of the printhead (hp no.90 is recommended).
  • The product number of the Printhead.
  • The serial number of the Printhead.
  • The current status of the printhead.
  • How much ink has been fired (consumed) by the printhead. Note: It is possible for a printhead to consume more than one Ink Cartridge.
  • The current warranty status of the Printhead.
  • The current status of the Printhead Cleaner.
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