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hp designjet 4000 series printers
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Entering the Service Utilities Menu

1. Once the message "Ready" is displayed on the front-panel, scroll to the "Printer Setup Options" icon and press the Enter key.
2. For Call Agents who will request the user to perform certain Service Utilities, once inside the "Printer Setup" menu, press the Down arrow key and the Cancel key together. You are now in the Service Tools Menu.
3. For On-Site Engineers, once inside the "Printer Setup" menu, press the Up arrow key and the Cancel key together. You are now in the Service Tools Menu.
4. Use the Arrow keys to scroll to the "Service Utilities" menu and press the Enter key.
5. Use the Arrow keys to scroll through the "Service Utilities" selections and press the Enter key to begin a specific operation when the required Service Utility is highlighted.
If the printer is not used for 135 seconds, the printer exits out of the Service Utilities Menu and you must repeat the above steps to enter Service Utilities again.
In some cases a quick press of a button may not be recognized by the Printer. When pressing a button, be sure to press it deliberately and all the way to the bottom of its travel.
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