This is an error that is related to
the Parallel Port. It happens normally in New Printers and only once
(it is unlikely to appear again). Even if the error appears again,
there is nothing wrong with the Printer.
Corrective Action:
Try the following:
-Recommend to the customer to print via the
Network Card because the transmission time via the Parallel Port
is very slow.
-If the customer insists on printing via the Parallel Port, ask
them to check the Parallel Port settings on the PC (that was used
when the error occurred). The Parallel Port setting in the PC BIOS
should be in the ECP mode. This configuration should decrease the
frequency of the error.