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hp designjet 5000/5500 series printers
» system error codes
  » error codes
» ffff ffff xxxxxxxx
» ffff ffff 01dcxxxx
» ffff ffff 02b301b0
» ffff ffff 030d0170
or ffff ffff 030d0171

» ffff ffff 031609xx
» ffff ffff 03450097
» ffff ffff 036000bd
» ffff ffff 036e0136
» 01002D
» 010023
» 010030 034c095e
» 010040
» 010041
» 010042
» 010090
» 010091
» 010092
» 011000
» 040000 01E603D9
» 050000
» 050001
» 06030C
» 06040C
» 0A0000
» 0A0010
» 0A0020
» 0A0030
» 0A0040
» 0A0050
» 0A0060
» 0A0070
» 0B0000
» 0B0001
» 0B0002
» 0B0003
» 0B0004
» 0B0005
» 0B0006
» 0B000X
» 0B0010 xxxxxxxx
» 0B000A
» 0B000B
» 0B000C
» 0B000D
» 0B000E
» 0B000F
» 0C0030
» 0C0032
» 0C0040
» 0C00FF
» 0C1000
» 0C1001
» 0D0000
» 0D0000 033f019C
» 0D0002
» 0D0003 xxxxxxxx
» 0D0004 xxxxxxxx
» 0D0005 03180382
» 0FXXXX
» 0F0200 00b007bc
» 0F0200 00b007E5
» 0F0200 01E603d2
» 0F0100 03180382
» 1f500XX
» e50000
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System Error: ffff ffff 036000bd
     
Problem Description: This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialization, while checking the Printhead Cleaners. In most case, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by an incorrectly assembled Service Station.
   
       
Corrective Action: Try the following:
 

-Remove the Printhead Cleaners and reinsert them again.
- If the error still persists, perform the Service Station Calibration.
- If the error still persists, an onsite visit is necessary to repeat the calibration or to change the Service Station assembly or the Carriage Assembly.

 
 
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