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hp designjet 5000/5500 series printers
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  » error codes
» ffff ffff xxxxxxxx
» ffff ffff 01dcxxxx
» ffff ffff 02b301b0
» ffff ffff 030d0170
or ffff ffff 030d0171

» ffff ffff 031609xx
» ffff ffff 03450097
» ffff ffff 036000bd
» ffff ffff 036e0136
» 01002D
» 010023
» 010030 034c095e
» 010040
» 010041
» 010042
» 010090
» 010091
» 010092
» 011000
» 040000 01E603D9
» 050000
» 050001
» 06030C
» 06040C
» 0A0000
» 0A0010
» 0A0020
» 0A0030
» 0A0040
» 0A0050
» 0A0060
» 0A0070
» 0B0000
» 0B0001
» 0B0002
» 0B0003
» 0B0004
» 0B0005
» 0B0006
» 0B000X
» 0B0010 xxxxxxxx
» 0B000A
» 0B000B
» 0B000C
» 0B000D
» 0B000E
» 0B000F
» 0C0030
» 0C0032
» 0C0040
» 0C00FF
» 0C1000
» 0C1001
» 0D0000
» 0D0000 033f019C
» 0D0002
» 0D0003 xxxxxxxx
» 0D0004 xxxxxxxx
» 0D0005 03180382
» 0FXXXX
» 0F0200 00b007bc
» 0F0200 00b007E5
» 0F0200 01E603d2
» 0F0100 03180382
» 1f500XX
» e50000
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comments
 
System Error: 0C0040
     
Problem Description: Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect.
   
       
Corrective Action: Try the following:
 

-Manually recover the Printheads (See How to fix the Nozzle Defects) and check whether the error still appears.
-If the error does appear again, then check that there no fibres or pieces of paper in the Drop Detector.
-If the error does not appear again, then check that the Scan-Axis stop of the Carriage is not deformed too much (some slight deformation of upto 0.5mm is normal, but if it is bigger than that, then replace the Carriage Assembly and recalibrate the Printer).
-If the Scan-Axis is OK also, then replace the Drop Detector Assembly or the Service Station Assembly and
recalibrate the Printer.

 
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