10.3 Others >>> Unit Information

This option allows you to view the following Printer information:

Firmware version.

Serial Number.

Part Number.

PS Language (for HP Designjet 4000PS)

View the Unit Information as follows:

1. In the Service Tests submenu, scroll to "10. Others" and press Enter.

2. In the Others submenu, scroll to "10.3 Unit Information" and press Enter.

3. The Printer will start to initialize and the Front Panel will display the following messages:

Starting Nvm.

Getting FW version.

Getting Serial Number

Getting Part Number.

If there is a failure at this point, the Front Panel will display System Error Code 79:03.

If the Serial Number does not have assigned a correct 10 character format or the Part number does not have assigned a correct 6 character format, a fail message will appear on the Front Panel. In this case, re-enter in to the Service Tests submenu and use the diagnostic "13. Error 71:19 Recovery" to set the correct Serial Number.

Getting PS Language (for HP Designjet 4000PS).

If there is a failure at this point, the Front Panel will display System Error Code 74:00.

4. Once the Unit information is obtained, it is displayed on the Front Panel. Press any key to exit.

5. Once the process is completed, OK will be displayed on the Front Panel.